Refund policy

Return Policy

Thank you for supporting our custom -made creations! Please review our refund policy below:

No Refund on Custom Items

Due to the personalized nature of our products , we do not offer refunds on custom made items. Each product is created specially for you , ensuring it meets your specifications and our high- quality standards.

Damaged items

If your item arrives damaged ,please contact us within 48 hours of delivery at musiq1972@gmail.com. Be sure to include photos of damage and the packaging so we can assist you promptly.

 

Lost Packages

Once your Package has been handed over to the shipping carrier, we are not responsible for lost or delayed items. If  your package  is lost , we recommend reaching out directly to the shipping company using the tracking  information provided. We are happy to assist you in starting a claim with the carrier if needed.

 

Contact Us 

If you have questions or need assistance, please  reach out to us at musiq1972@gmail.com